(Ops Stuff is an area of this site designed to provide HPT (Human Performance Technology) practitioners and users with practical information about HPT that relates to business operations. This contrasts with ID Stuff which focuses on instructional design.)

EXAMPLE ONE
DETERMINING ECONOMIC OPPORTUNITY

Executive management support fosters project success. Providing management with the economic opportunity (potential) of a project helps get management's attention. One calculation of economic opportunity shows the result of reducing the gap between average performance and exemplary performance in a given work group. One calculation method is to:

EXAMPLE

By raising the average performer's rate to 90% of the exemplar's, the annual profit potential increase is $5.4 million.

The economic potential calculation follows.

Current Annual ProfitPotential Annual Profit
CostCost
90% of 145 UPH = 131 UPH
Average Performer

$17/95 UPH = $.18 labor cost per unit

$.18 labor + $2.00 materials = $2.18 unit cost

Exemplar

$17/145 UPH = $.12 labor cost per unit

$.12 labor + $2.00 materials = $2.12 unit cost

Average Performer

$17/131 UPH = $.13 labor cost per unit

$.13 + $2.00 materials = $2.13 unit cost

Exemplar (remains the same)

$17/145 UPH = $.12 labor cost per unit

$.12 labor + $2.00 materials = $2.12 unit cost

Profit Per UnitProfit Per Unit
Average Performer

$3 price - $2.18 cost = $.82 unit profit

Exemplar

$3 price - $2.12 cost = $.88 unit profit

Average Performer

$3 price - $2.13 cost = $.87 unit profit

Exemplar (remains the same)

$3 price - $2.12 cost = $.88 unit profit

Annual UnitsAnnual Units
Average Performer

75 avg perfs x 95 UPH = 7125 UPH
7125 x 2000 Hrs/Yr = 14,250,000 units

Exemplar

2 exemplars x 145 UPH = 290 UPH
290 x 2000 Hrs/Yr = 580,000 units

Average Performer

75 avg perfs x 131 UPH = 9825 UPH
9825 x 2000 Hrs/Yr = 19,650,000 units

Exemplar (remains the same)

2 exemplars x 145 UPH = 290 UPH
290 x 2000 Hrs/Yr = 580,000 units

Annualized ProfitAnnualized Profit
Average

14,250,000 units x $.82 = $11,685,000 profit

Exemplar

580,000 units x $.88 = $510,400 profit

Average

19,650,000 units x $.87 = $17,095,500 profit

Exemplar (remains the same)

580,000 units x $.88 = $510,400 profit

$11,685,000
510,400
-----------
$12,195,400
$17,095,500
510,400
-----------
$17,605,900

Potential Profit Increase

$17,605,500 - $12,195,400 = $5,410,500 potential increase in profits by creating interventions that improve average performance to 90% of exemplary performance.

Note that any increase realized will be less the project implementation costs and any ongoing costs. This also assumes that the company has the sales to absorb the increased production.

Performance improvement initiatives in flat or declining markets are covered in another paper, Handling Improvement